Our business

TrustFord is the world’s largest Ford dealer group, operating over 60 sites in the UK, including Northern Ireland and the Channel Islands. TrustFord forms part of Ford Retail Group and is wholly owned by Ford Motor Company. It operates at ‘arms-length’ with its own board of directors and operating strategies.

As well as managing its Ford franchise operation for new and commercial vehicles, the business runs as a multi franchise for used cars, used commercial vehicles, aftersales and parts.

Ford Retail Group also owns and operates 14 Parts Plus sites nationally and has recently opened it's first Service NOW operation in Prestwich. All of our UK-wide dealerships became TrustFord in June 2014. You might have visited them under a different brand name, such as Dagenham Motors or Polar Ford.

Today – as TrustFord – we’ve still got the same great teams providing the same great service, all over the UK. After all, we’re the same company at heart.There are 3,000 people working together as part of the TrustFord Family across the country. Customer service is central to our business and we are all working towards the same purpose: to drive the standard in customer care.

Our Culture 

At TrustFord, we want to set the benchmark for our industry. Everything we do is about driving the standard in customer care. Which means honesty and integrity are key. As is a positive, can do attitude. We get things done, and make things happen.

We also respect and care for everyone at TrustFord, whether they’re a customer or a colleague. Perhaps most important of all, we believe in enjoying what we do. Our team is a family. We support each other every step of the way – and have a lot of fun, too.